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Coop Case Study: Getting Actionable Insight From Mass Feedback Analysis

November 11, 2019 6:00 amNovember 12, 2019By KelseyIn Uncategorized

Retailers have the challenge of analyzing mass amounts of customer feedback. Learn how Swiss retailer Coop completed this effectively and efficiently.

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Background information on survey collection & evaluation, with a focus on NLP assisted workflows.

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