I invite you to take a deep breath, get in the right headspace, be calm….. For a moment, think about balance – what does it mean to you? Have you considered Zen-ing up your life before 🧘? In today’s review, we compare…
I invite you to take a deep breath, get in the right headspace, be calm….. For a moment, think about balance – what does it mean to you? Have you considered Zen-ing up your life before 🧘? In today’s review, we compare…
Having uploaded and processed your data to Caplena – what’s next? Text analysis is most effective when it explains key points through graphs, for example, using the relationship chart, understanding the driver chart, and analyzing the treemap! 🚀 What is…
This tutorial is all about getting your hands dirty 👨🎨: We’ll take you through every step required to evaluate your open texts with the help of AI. If you follow the 3 required steps described in the guide below in all detail, it will take you approximately 45 minutes to get to achieve these results.
When it comes to open-ended text analysis, you need a partner that helps you save time and money. You need artificial intelligence.
Automated trackers help you gain valuable insights into KPI’s, open-ended feedback, and more. In this article, we take a look at how to use this powerful strategy.
Wondering how to create a meaningful codebook that will generate actionable results for your business? Here’s how in 6 steps.
Retailers have the challenge of analyzing mass amounts of customer feedback. Learn how Swiss retailer Coop completed this effectively and efficiently.
Following up on customer feedback is a critical part of getting the most out of your NPS process. Here’s how to close the loop.
In this article, we’ll take a look at the advantages and disadvantages of using both open-ended and multiple-choice questions.